North Central PPD is dedicated to providing its customers with reliable electric service, and we're continually seeking innovative ways and taking advantage of new technologies to ensure we're meeting that goal.
But, regardless of how hard we work, it's impossible to eliminate all power outages. Some things are unfortunately beyond our control: For example lightning, high winds, ice or snow storms, transmission lines, a vehicle hitting a utility pole, a squirrel causing a short circuit, a mistake by tree trimmers or persons cutting firewood, construction workers digging into our lines, or electric equipment failure.
So, while we can't completely eliminate power outages, we can help you cope with them. This section provides some helpful hints on what to do if the electricity goes off and where to call.
To report an outage, please call the following number:
To expedite a service call or power outage, North Central asks that you please follow these simple guidelines before calling and have the necessary information available:
Having this information ready will assure the quickest response time by North Central’s crews.
IN THE EVENT OF A POWER OUTAGE
YOU MAY WANT TO HAVE THE FOLLOWING ITEMS AVAILABLE
All customers should have some basic supplies on hand in order to survive for at least three days if an emergency occurs. Following is a listing of some basic items that every emergency supply kit should include. However, it is important that individuals review this list and consider where they live and the unique needs of their family in order to create an emergency supply kit that will meet these needs.
Individuals should also consider having at least two emergency supply kits, one full kit at home and smaller portable kits in their workplace, vehicle or other places they spend time.
If you need to prepare an emergency kit click on the link for a listing.